backend/internal/service/admin_report_service.go

package service

import (
	"context"
	"errors"
	"fmt"

	"with_you/internal/dto"
	"with_you/internal/model"
	"with_you/internal/query"
	"with_you/internal/repository"

	"go.uber.org/zap"
)

// AdminReportService 管理端举报服务接口
type AdminReportService interface {
	// GetReportList 获取举报列表
	GetReportList(ctx context.Context, query query.AdminReportListQuery) ([]dto.AdminReportListResponse, int64, error)
	// GetReportDetail 获取举报详情
	GetReportDetail(ctx context.Context, id string) (*dto.AdminReportDetailResponse, error)
	// HandleReport 处理举报
	HandleReport(ctx context.Context, id string, action, result, handledBy string) error
	// BatchHandle 批量处理举报
	BatchHandle(ctx context.Context, ids []string, action, result, handledBy string) (*dto.AdminBatchHandleResponse, error)
}

// adminReportServiceImpl 管理端举报服务实现
type adminReportServiceImpl struct {
	reportRepo  repository.ReportRepository
	postRepo    repository.PostRepository
	commentRepo repository.CommentRepository
	messageRepo repository.MessageRepository
	userRepo    repository.UserRepository
	notifyRepo  repository.SystemNotificationRepository
	pushService PushService
	txManager   repository.TransactionManager
	logService  OperationLogService
}

// NewAdminReportService 创建管理端举报服务
func NewAdminReportService(
	reportRepo repository.ReportRepository,
	postRepo repository.PostRepository,
	commentRepo repository.CommentRepository,
	messageRepo repository.MessageRepository,
	userRepo repository.UserRepository,
	notifyRepo repository.SystemNotificationRepository,
	pushService PushService,
	txManager repository.TransactionManager,
	logService OperationLogService,
) AdminReportService {
	return &adminReportServiceImpl{
		reportRepo:  reportRepo,
		postRepo:    postRepo,
		commentRepo: commentRepo,
		messageRepo: messageRepo,
		userRepo:    userRepo,
		notifyRepo:  notifyRepo,
		pushService: pushService,
		txManager:   txManager,
		logService:  logService,
	}
}

// GetReportList 获取举报列表
func (s *adminReportServiceImpl) GetReportList(ctx context.Context, query query.AdminReportListQuery) ([]dto.AdminReportListResponse, int64, error) {
	// 设置默认分页参数
	if query.Page <= 0 {
		query.Page = 1
	}
	if query.PageSize <= 0 {
		query.PageSize = 20
	}

	// 查询举报列表
	reports, total, err := s.reportRepo.List(query)
	if err != nil {
		zap.L().Error("failed to get report list", zap.Error(err))
		return nil, 0, errors.New("failed to get report list")
	}

	// 收集用户ID
	userIDs := make(map[string]bool)
	for _, report := range reports {
		userIDs[report.ReporterID] = true
		if report.HandledBy != nil {
			userIDs[*report.HandledBy] = true
		}
	}

	// 批量获取用户信息
	users, err := s.getUsersByIDs(ctx, userIDs)
	if err != nil {
		zap.L().Error("failed to get users", zap.Error(err))
	}

	// 转换响应
	responses := make([]dto.AdminReportListResponse, len(reports))
	for i, report := range reports {
		var reporter, handler *model.User
		if user, ok := users[report.ReporterID]; ok {
			reporter = user
		}
		if report.HandledBy != nil {
			if user, ok := users[*report.HandledBy]; ok {
				handler = user
			}
		}
		responses[i] = *dto.ConvertReportToAdminListResponse(report, reporter, handler)
	}

	return responses, total, nil
}

// GetReportDetail 获取举报详情
func (s *adminReportServiceImpl) GetReportDetail(ctx context.Context, id string) (*dto.AdminReportDetailResponse, error) {
	// 查询举报
	report, err := s.reportRepo.FindByID(id)
	if err != nil {
		zap.L().Error("failed to get report", zap.Error(err), zap.String("id", id))
		return nil, errors.New("report not found")
	}

	// 获取举报人信息
	var reporter *model.User
	if user, err := s.userRepo.GetByID(report.ReporterID); err == nil {
		reporter = user
	}

	// 获取处理人信息
	var handler *model.User
	if report.HandledBy != nil {
		if user, err := s.userRepo.GetByID(*report.HandledBy); err == nil {
			handler = user
		}
	}

	// 获取被举报内容详情
	targetContent, err := s.getTargetContent(ctx, report.TargetType, report.TargetID)
	if err != nil {
		zap.L().Warn("failed to get target content", zap.Error(err))
	}

	return dto.ConvertReportToAdminDetailResponse(report, reporter, handler, targetContent), nil
}

// HandleReport 处理举报
func (s *adminReportServiceImpl) HandleReport(ctx context.Context, id string, action, result, handledBy string) error {
	// 查询举报
	report, err := s.reportRepo.FindByID(id)
	if err != nil {
		return errors.New("report not found")
	}

	// 检查状态
	if report.Status != model.ReportStatusPending && report.Status != model.ReportStatusProcessing {
		return errors.New("report has already been handled")
	}

	// 确定新状态
	var newStatus model.ReportStatus
	if action == "approve" {
		newStatus = model.ReportStatusResolved
	} else {
		newStatus = model.ReportStatusRejected
	}

	// 使用事务处理
	err = s.txManager.RunInTransaction(ctx, func(ctx context.Context) error {
		// 更新举报状态
		if err := s.reportRepo.UpdateStatusWithContext(ctx, id, newStatus, handledBy, result); err != nil {
			return fmt.Errorf("failed to update report status: %w", err)
		}

		// 如果确认违规，删除内容
		if action == "approve" {
			if err := s.deleteTargetContent(ctx, report.TargetType, report.TargetID); err != nil {
				zap.L().Error("failed to delete target content", zap.Error(err))
				// 不阻止举报处理
			}
		}

		return nil
	})

	if err != nil {
		return err
	}

	// 发送通知给举报人
	s.notifyReporter(ctx, report, action, result)

	// 记录操作日志
	if s.logService != nil {
		s.logService.RecordOperation(&model.OperationLog{
			UserID:     handledBy,
			Operation:  "handle_report",
			TargetType: "report",
			TargetID:   id,
			Module:     "report",
		})
	}

	return nil
}

// BatchHandle 批量处理举报
func (s *adminReportServiceImpl) BatchHandle(ctx context.Context, ids []string, action, result, handledBy string) (*dto.AdminBatchHandleResponse, error) {
	// 确定新状态
	var newStatus model.ReportStatus
	if action == "approve" {
		newStatus = model.ReportStatusResolved
	} else {
		newStatus = model.ReportStatusRejected
	}

	response := &dto.AdminBatchHandleResponse{
		FailedIDs: []string{},
	}

	// 使用事务处理
	err := s.txManager.RunInTransaction(ctx, func(ctx context.Context) error {
		// 获取举报列表
		reports, err := s.reportRepo.GetByIDsWithContext(ctx, ids)
		if err != nil {
			return fmt.Errorf("failed to get reports: %w", err)
		}

		// 过滤出可以处理的举报
		var validIDs []string
		for _, report := range reports {
			if report.Status == model.ReportStatusPending || report.Status == model.ReportStatusProcessing {
				validIDs = append(validIDs, report.ID)
			} else {
				response.FailedIDs = append(response.FailedIDs, report.ID)
				response.FailedCount++
			}
		}

		if len(validIDs) == 0 {
			return nil
		}

		// 批量更新状态
		affected, err := s.reportRepo.BatchUpdateStatusWithContext(ctx, validIDs, newStatus, handledBy, result)
		if err != nil {
			return fmt.Errorf("failed to batch update reports: %w", err)
		}
		response.SuccessCount = int(affected)

		// 如果确认违规，批量删除内容
		if action == "approve" {
			for _, report := range reports {
				if containsID(validIDs, report.ID) {
					if err := s.deleteTargetContent(ctx, report.TargetType, report.TargetID); err != nil {
						zap.L().Error("failed to delete target content",
							zap.Error(err),
							zap.String("target_type", string(report.TargetType)),
							zap.String("target_id", report.TargetID),
						)
					}
				}
			}
		}

		// 发送通知给举报人
		for _, report := range reports {
			if containsID(validIDs, report.ID) {
				s.notifyReporter(ctx, report, action, result)
			}
		}

		return nil
	})

	if err != nil {
		return nil, err
	}

	// 记录操作日志
	if s.logService != nil {
		s.logService.RecordOperation(&model.OperationLog{
			UserID:     handledBy,
			Operation:  "batch_handle_reports",
			TargetType: "report",
			TargetID:   "",
			Module:     "report",
		})
	}

	return response, nil
}

// getUsersByIDs 批量获取用户
func (s *adminReportServiceImpl) getUsersByIDs(ctx context.Context, userIDs map[string]bool) (map[string]*model.User, error) {
	users := make(map[string]*model.User)
	for id := range userIDs {
		user, err := s.userRepo.GetByID(id)
		if err == nil {
			users[id] = user
		}
	}
	return users, nil
}

// getTargetContent 获取被举报内容详情
func (s *adminReportServiceImpl) getTargetContent(ctx context.Context, targetType model.ReportTargetType, targetID string) (*dto.ReportTargetContent, error) {
	content := &dto.ReportTargetContent{
		Type: string(targetType),
		ID:   targetID,
	}

	switch targetType {
	case model.ReportTargetTypePost:
		post, err := s.postRepo.GetByIDForAdmin(targetID)
		if err != nil {
			return nil, err
		}
		content.Title = post.Title
		content.Content = post.Content
		content.Status = string(post.Status)
		content.CreatedAt = dto.FormatTime(post.CreatedAt)
		if post.User != nil {
			content.Author = dto.ConvertUserToResponse(post.User)
		}
		if len(post.Images) > 0 {
			images := make([]string, len(post.Images))
			for i, img := range post.Images {
				images[i] = img.URL
			}
			content.Images = images
		}

	case model.ReportTargetTypeComment:
		comment, err := s.commentRepo.GetByID(targetID)
		if err != nil {
			return nil, err
		}
		content.Content = comment.Content
		content.Status = string(comment.Status)
		content.CreatedAt = dto.FormatTime(comment.CreatedAt)
		if comment.User != nil {
			content.Author = dto.ConvertUserToResponse(comment.User)
		}

	case model.ReportTargetTypeMessage:
		msg, err := s.messageRepo.GetMessageByID(targetID)
		if err != nil {
			return nil, err
		}
		// 从消息段中提取文本内容
		contentText := extractTextFromSegments(msg.Segments)
		content.Content = contentText
		content.Status = string(msg.Status)
		content.CreatedAt = dto.FormatTime(msg.CreatedAt)
		// 获取发送者信息
		if msg.SenderID != "" {
			if sender, err := s.userRepo.GetByID(msg.SenderID); err == nil {
				content.Author = convertUserToBrief(sender)
			}
		}
	}

	return content, nil
}

// deleteTargetContent 删除目标内容
func (s *adminReportServiceImpl) deleteTargetContent(ctx context.Context, targetType model.ReportTargetType, targetID string) error {
	switch targetType {
	case model.ReportTargetTypePost:
		return s.postRepo.Delete(targetID)
	case model.ReportTargetTypeComment:
		return s.commentRepo.Delete(targetID)
	case model.ReportTargetTypeMessage:
		return s.messageRepo.UpdateMessageStatus(targetID, model.MessageStatusDeleted)
	}
	return nil
}

// notifyReporter 通知举报人
func (s *adminReportServiceImpl) notifyReporter(ctx context.Context, report *model.Report, action, result string) {
	if s.notifyRepo == nil {
		return
	}

	var title, content string
	var notifyType model.SystemNotificationType

	if action == "approve" {
		notifyType = model.SysNotifyReportResolved
		title = "举报处理结果"
		content = fmt.Sprintf("您举报的%s已确认违规，内容已被删除。", s.getTargetTypeName(report.TargetType))
		if result != "" {
			content += fmt.Sprintf(" 处理说明：%s", result)
		}
	} else {
		notifyType = model.SysNotifyReportRejected
		title = "举报处理结果"
		content = fmt.Sprintf("您举报的%s经审核未发现违规，举报已驳回。", s.getTargetTypeName(report.TargetType))
		if result != "" {
			content += fmt.Sprintf(" 处理说明：%s", result)
		}
	}

	// 创建通知
	notification := &model.SystemNotification{
		ReceiverID: report.ReporterID,
		Type:       notifyType,
		Title:      title,
		Content:    content,
		ExtraData: &model.SystemNotificationExtra{
			ActorIDStr: report.ReporterID,
			TargetID:   report.TargetID,
			TargetType: string(report.TargetType),
		},
	}

	if err := s.notifyRepo.Create(notification); err != nil {
		zap.L().Error("failed to create notification", zap.Error(err))
	}

	// 推送通知
	if s.pushService != nil {
		s.pushService.PushSystemNotification(ctx, report.ReporterID, notification)
	}
}

// getTargetTypeName 获取目标类型名称
func (s *adminReportServiceImpl) getTargetTypeName(targetType model.ReportTargetType) string {
	switch targetType {
	case model.ReportTargetTypePost:
		return "帖子"
	case model.ReportTargetTypeComment:
		return "评论"
	case model.ReportTargetTypeMessage:
		return "消息"
	}
	return "内容"
}

// containsID 检查ID是否在列表中
func containsID(ids []string, id string) bool {
	for _, v := range ids {
		if v == id {
			return true
		}
	}
	return false
}

// extractTextFromSegments 从消息段中提取文本内容
func extractTextFromSegments(segments model.MessageSegments) string {
	var text string
	for _, seg := range segments {
		if seg.Type == "text" {
			if content, ok := seg.Data["text"].(string); ok {
				text += content
			}
		}
	}
	return text
}

// convertUserToBrief 将用户模型转换为举报用的简要信息
func convertUserToBrief(user *model.User) *dto.UserResponse {
	if user == nil {
		return nil
	}
	return dto.ConvertUserToResponse(user)
}